The inbox never settles
Customers ask the same questions, while the enquiries that need attention wait in the queue.
AI automation for Irish SMEs
Less chasing.
More time for your business.
Turn everyday enquiries, follow-ups and admin into clear, reliable workflows—so your team can spend less time moving information and more time helping customers.
Start with one workflow. Keep people in control.
A little less back-and-forthExample only
One enquiry.
A clearer next step.
Illustrative workflow—not a live customer enquiry
Understand the request
“We’re planning a team stay. Can someone help with rooms?”
Collect the missing details
Arrival and departure dates. Guest count. Room preferences.
Prepare a staff hand-off
Ready for your team to review
- Request
- Group stay enquiry
- Missing
- Dates and guest count
- Next step
- Staff follow-up
- Status
- Example only—not sent
Explore each step at your own pace.
Sound familiar?It is rarely one big task.
It is rarely one big task.
It is the same small tasks, all day.
A question answered twice. A lead copied into a spreadsheet. A follow-up that depends on someone remembering. When a small team is busy, these little jobs become the working day.
Information lives everywhere
Email, notes and business systems all hold part of the answer. Someone has to join it up.
Follow-up becomes another job
Every request needs an owner, a next step and a reminder. Too often, that system is a person.
You do not need to automate everything. You need a better way to handle the work that keeps repeating.
Three useful starting points
Make the everyday work easier.
Respond with the right information
Help customers find answers from approved business information. Capture what is missing and pass uncertain or sensitive questions to your team.
Explore customer enquiriesGive every enquiry a next step
Structure incoming requests, identify what needs attention and prepare a useful hand-off—without another round of manual copying.
Explore lead follow-upKeep routine work moving
Connect repeatable tasks across your tools, from record updates to internal requests and draft reports, with clear rules and review points.
Explore internal workflowsTry it for yourselfChoose an assistant.
Choose an assistant.
Try the conversation.
Ask a suggested question and see how each assistant stays within its domain, uses approved evidence and leaves real actions to people.
Ask SBM AnantaOpen assistant →CargoFlowAIOpen assistant →HostiBotOpen assistant →GrowthPilotAIOpen assistant →
No sign-up. Fictional sample data. No real bookings, tracking, payments or system access.
Trust by designHelpful automation.
Helpful automation.
Clear boundaries.
Your information, not guesswork
Answers should come from approved sources. If the information is missing or unclear, the workflow should say so.
Your team stays responsible
Sensitive requests, exceptions and decisions that matter need a named person and a clear escalation route.
Start small. Check the result.
Agree a useful first workflow, test it against real working needs and review what happens before expanding it.
The next step
Bring the task that keeps coming back.
In a demo conversation, we will look at the work you want to improve, show a relevant example and discuss whether a small pilot makes sense.
01
Tell us what repeats.
02
See a relevant workflow.
03
Decide on a sensible next step.
No technical preparation needed. No obligation to start a project.
A few things you might be wondering.
Do we need to change all our systems?
Not necessarily. We start with your process and existing tools. Integration options depend on the systems, permissions and project scope; compatibility is checked before it is promised.
Will AI make decisions for us?
Only within the rules agreed for the workflow. Sensitive actions and unusual requests should be routed to a person. The first pilot can focus on answers, information capture or drafts without taking high-impact actions.
Is this only for larger companies?
No. The focus is Irish SMEs with repetitive work and limited team capacity. A clearly defined task matters more than company size.
How much does it cost?
Cost depends on the workflow, systems involved, integration complexity and support needed. We discuss fit first, then set out the proposed scope and costs before you decide.
Can I try it before getting in touch?
Yes. The demo studio is open without registration. It uses fictional sample information and cannot make real bookings, send messages or update your systems.
Insights
Practical ideas. Less AI noise.
Start with useful questions about workflows, guest enquiries and human oversight.
Which workflow should you automate first?
The best first pilot is not the most impressive one. It is a repeatable task with clear information, a responsible owner and a result you can check.
Read: Which workflow should you automate first?A better first step for hospitality enquiry automation
Start with guest questions and structured booking enquiries—not promises of autonomous reservations.
Read: A better first step for hospitality enquiry automationHuman hand-off is part of the product
An assistant is only useful if the next person knows what happened, what is missing and what they need to do.
Read: Human hand-off is part of the productA useful first conversation
What would you like your team to stop chasing?
Let us look at one everyday task and the simplest useful way to improve it.
Book a demo